What We Do

How we do our work.

Our approach is inherently collaborative, open and welcoming. We serve as thought-partners, teammates, and guides, supporting you every step of the journey towards collective action. We start by understanding your unique situation through in-depth interviews, generative conversations, and a deep dive into your current strategy, organizational capacity and the culture in which you work and lead. This allows us to custom-design our method to align with your specific needs.

We use participatory facilitation to ensure broad engagement and stakeholder involvement. We listen deeply, remaining curious, attentive and responsive throughout the process. Our high touch approach ensures you feel understood and connected, supported and encouraged. Ultimately, we strive to leave you feeling hopeful, optimistic, enlightened, energized, and inspired. By emphasizing collaboration, open communication, and a tailored methodology, we aim to foster an environment conducive to collective action and positive transformation.

Key Services

Strategy, Innovation, Leadership, Well-Being

Identifying the most wicked, most gnarly challenges is key to strategy execution success. We help you dig deeper to identify the obstacles to success of your organization through facilitated dialogue and structured exercises

Good strategy is about making choices. Through engaging conversations and applied activities we will work with you to explore your opportunities; identify sustainable strategies; align systems, and processes to support your strategy; and develop implementation actions.

We understand that strategies often don’t survive execution. We help identify the steps you can take today, learn from what works and doesn’t work, and revise strategies so they will work. Radical incrementalism every single day will move your organization ahead faster by adapting your strategy and tactics every day.

Business model innovation helps us understand that every strategy is a hypothesis waiting to be tested. Identifying the most important steps to solve strategic problems, testing our solutions, and rapidly discarding strategies or solutions that don’t work help organizations execute rapidly and make progress.

Mitigating unexpected events demands that we learn how to work in complex, chaotic, unpredictable and nonlinear environments. These types of environments require different decision-making processes, and different ways of working together.

Our facilitation methodology and approach are based upon profound respect ensuring all feel valued. We promote active listening, the sharing of multiple perspectives, and constructive dialogue.

Our facilitators use the Technology of Participation (ToP) methodology. A powerful collection of structured facilitation methods that transform the way groups think, talk and work together. They enable highly energized, inclusive and meaningful group collaboration that lead to successful outcomes.

This approach takes a holistic view of the design process – from understanding needs to developing ideas, to evaluating the ethical and sustainable components of solutions, and to their successful implementation. It is grounded in collaborative exchanges of information and is centered on understanding people, their behaviors, and feelings, and the effectiveness of the organization, and the communities they serve.

We focus on a holistic approach to wellness and well-being with an emphasis on creating a culture that values the health and well-being and growth of each individual and the overall health of the organization.

We bring groups of people together, who share a common purpose, to talk about their challenges and ideas, to support and encourage each other, to ask tough questions, and listen to different points of view, to recognize their interdependence, and to engage in experimentation to generate new insights.

Addressing complexity requires understanding the people, processes, technologies, and interconnected relationships that exits within an organization’s internal and external ecosystems. Mapping helps to identify value within the systems and the gaps that exist.

We believe that strong leadership is the foundation of organizational success. Our leadership development programs equip leaders with the skills, mindset, and strategies needed to navigate complexity, inspire teams, and drive meaningful change. Through tailored training, we help leaders cultivate clarity, confidence and
resilience to thrive in today’s dynamic competitive landscape.

Let’s work together to make your organization the most strategic and innovative it can be.

Connie and Marina are 21st century thinkers. Every topic presented was a highlight for me. I learned so much.

I want to thank you for the outstanding job you did with a challenging task - wrangling our group of highly engaged Board members and surrogates as we identify our next steps to move forward.

They listened well. They relied on the wisdom in the room. They were well prepared. They were compassionate & practiced many of the relationship-building strategies they suggested to us.

They exceeded our expectations. They helped us reflect and also hear different perspectives.

As an institution, we’ve been through a lot, and you helped us come together and create our strategic vision and goals.

Appreciated the energy and enthusiasm of the facilitators. Depth of knowledge was extremely insightful.

“Well-being is all the things that are important to how we think about and experience our lives.”

- Clifton & Harter, “Well-being at Work: How to build resilient and thriving teams.”

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